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Terms of Service

Last updated: 2025

1. Acceptance of Terms

By accessing and using Chatrigo (“the Service”), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are prohibited from using or accessing this site.

2. Description of Service

Chatrigo is a business productivity platform that provides tools for managing WhatsApp numbers, contacts, automations, AI chatbots, analytics, and other features for business users. The Service is intended to help users automate communication, manage customer relationships, and gain insights from their data.

3. User Accounts

You must create an account to access most features. You are responsible for maintaining the security of your account and password. You agree to provide accurate and complete information during registration and to keep your information up to date.

4. Acceptable Use

  • Do not use the Service for unlawful, harmful, fraudulent, or abusive activities.
  • Do not attempt to gain unauthorized access to any part of the Service or its related systems.
  • Do not upload, transmit, or distribute malicious code, spam, or content that violates the rights of others.
  • Respect the privacy and data of other users and third parties.
  • Do not use the Service to harass, threaten, or defame any person or entity.
  • Do not use the Service to send unsolicited or unauthorized messages (“spam”).

5. Use of Artificial Intelligence (AI)

  • Chatrigo provides AI-powered features, including chatbots and automation tools, to assist users in communication and workflow.
  • You are responsible for reviewing and verifying any AI-generated content or responses before acting on them. AI outputs may not always be accurate, complete, or appropriate for all situations.
  • Do not use AI features to generate or disseminate harmful, misleading, or illegal content.
  • Chatrigo is not liable for any actions taken based on AI-generated content or recommendations.
  • You agree not to attempt to reverse engineer, misuse, or exploit the AI systems provided by Chatrigo.

6. Data & Privacy

We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.

7. Intellectual Property

All content, trademarks, and code in Chatrigo are the property of their respective owners. You may not copy, modify, distribute, or create derivative works from any part of the Service without explicit permission.

8. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or the Service.

9. Disclaimer & Limitation of Liability

The Service is provided “as is” and “as available” without warranty of any kind, either express or implied. Chatrigo and its contributors are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Service, including but not limited to loss of data, business interruption, or personal injury.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

11. Contact

For questions or support, contact us at support@chatrigo.com.