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Privacy Policy

Last updated: 2025

1. Introduction

Chatrigo (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

2. Information We Collect

  • Account Information: When you register, we collect your name, email address, and other information you provide.
  • Usage Data: We collect information about how you use Chatrigo, including actions you take, features you use, and your interactions with the platform.
  • Device & Log Data: We may collect information about your device, browser, IP address, and log data for security and analytics.
  • Content: Any data, files, or content you upload, send, or receive through Chatrigo, including WhatsApp numbers, contacts, and chat history.
  • AI Interactions: We may store and process your interactions with AI features to improve service quality and provide support.

3. How We Use Your Information

  • To provide, operate, and maintain Chatrigo and its features.
  • To personalize your experience and improve our services.
  • To communicate with you, including support and updates.
  • To monitor and analyze usage and trends for security and analytics.
  • To comply with legal obligations and enforce our Terms of Service.
  • To improve and develop AI features and automations.

4. Sharing of Information

  • We do not sell or rent your personal information to third parties.
  • We may share information with trusted service providers (such as authentication, hosting, or analytics partners) who assist us in operating Chatrigo, under strict confidentiality agreements.
  • We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Chatrigo, our users, or others.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

  • You may access, update, or delete your account information at any time from your profile settings.
  • You may request deletion of your account and associated data by contacting us at support@chatrigo.com.
  • You may opt out of non-essential communications at any time.

7. Use of AI and Automated Processing

  • Chatrigo uses AI to provide features such as chatbots, automations, and analytics.
  • AI-generated responses are based on the data and prompts provided by users. We recommend reviewing AI outputs before acting on them.
  • We may use anonymized and aggregated data from AI interactions to improve our services.

8. Children’s Privacy

Chatrigo is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page. Continued use of the Service after changes constitutes acceptance of the new policy.

10. Contact

If you have any questions or concerns about this Privacy Policy or your data, please contact us at support@chatrigo.com.